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> R & D And Design > Device Programming > Supply Chain Management > Business Needs Analysis > Inventory Buffering > Kanban > Bar Coding And Special Handling > E-Commerce > EDI > Text File Upload > arrow.com PRO-Series™ > Forecast Sharing/ e-Compass > e-Compass “ AIMS > How e-Compass Works > Inventory Programs |
Technical
Support For R & D And Design Information, expertise, and real dedication to every aspect of technical support ensures that Arrow customers make informed choices which provide cost-effective, quality solutions to design issues. Our highly qualified and experienced team of Field Application Engineers provide on-site support to designers throughout the UK. For day-to-day enquiries, our internal technical support team can provide telephone advice whether you are looking for new solutions, substitute products, or parts which are particularly difficult to source. In addition, we offer a comprehensive data service with the majority of requests dispatched within 24 hours. Device Programming Arrow offers a competitive, fast turnaround service covering all programmable devices from all leading suppliers. State-of-the-art equipment ensures optimised programming for any combination of products in any volume, all under full ESD control procedures, thus allowing customers to focus on their own core competencies to maximise competitive advantage. Supply Chain Management & Logistics Services At Arrow, we believe passionately that tailored, optimised supply chain models, which add value and reduce cost for all parties, are the cornerstone in the success of our customers, our suppliers, and ourselves. Our teams are highly qualified in the fields of material management, logistics, supply chain management, and e-commerce with vast experience of the electronics industry. Back to the top Business Needs Analysis No two major supply chain engagements are alike, and we have learned a lot about the best practices, pitfalls, and shortcuts to optimising the electronic components supply chain. We help customers avoid "reinventing the wheel" by spending time understanding their specific objectives as well as functional structure and perceived strengths/weaknesses. Part of this process may involve our proprietary Total Cost of Ownership Program (TCO). Developed in conjunction with a worldwide renowned consulting firm, TCO is a structured methodology designed to identify areas of activity-driven and financial cost, and suggest specifically targeted solutions. Back to the top Inventory Buffering By holding buffers of components on behalf of the customer, we ensure that product is immediately available and allows for short term spikes in production demand as well as possible interruptions to the supply pipeline. Where an effective pipelining model is added, the buffer can be considered as "just-in-case" to provide additional flexibility. Back to the top Kanban One of the most efficient methods of supplying electronic components is via a "pull" system, such as two bin kanban. Via this method, a part is only ordered when one bin is emptied, and the order quantity and other details are pre-set. We can minimise transaction cost and inventory carrying cost by using our kanban analysis and order cycle modelling. Back to the top Bar Coding And Special Handling Arrow can provide tailored bar code labels with any combination of relevant data in both machine and human readable form. This can provide significant benefits in the customer's goods receiving process. Additionally, our packing and delivery shipping functions are designed to supply product according to individual requirements. An example is daily or weekly consolidated shipments, or specific packaging /conditioning. Back to the top E-Commerce Electronic commerce is fundamental to any business. The development and implementation cycle is incredibly simple with benefits being achieved within days of implementation. Back to the top EDI EDI blends well with traditional purchasing styles, as well as existing Kanban supply for the higher value components. It introduces speed, administration efficiency, and improved quality. At Arrow we have made EDI considerably easier with the development of the most comprehensive PC-based EDI package in the marketplace. E-Squared 2000 allows you to send EDI over a traditional VAN (value added network) or over the Internet. E-Squared, Arrow's "out-of-the-box" EDI ordering software, is the fastest and most economical way to achieve all the benefits of true EDI trading. Data can be imported from your external systems or can be bar coded in for order generation and goods receipt. Full automation of purchase order generation, acknowledgement, amendment, and invoice matching can be done in a simple, easy-to-use PC-based system. E-Squared has third party software and multi-vendor support. Back to the top Text File Upload This is an alternative method to EDI, whereby Arrow is able to receive Forecast / Order information as a text/.xls or 'flat' file, and load it directly onto the AIMS system. In effect we are translating the MRP / Forecast or orders data into an EDI type format, increasing the speed of processing and the response of any exceptions. This process is currently being used with a number of customers and is a robust model given that the data meets certain criteria. Back to the top arrow.com PRO-Series™ This online purchasing tool also offers the latest technology to Arrow's customers. arrow.com PRO-Series offers online 'live' support, ordering, quotations, tracking, and a comprehensive search engine for both parts and suppliers. (arrow.com PRO-Series is live in the US at present, the UK rollout is planned for second half 2002). Back to the top Forecast Sharing/ e-Compass EDI allows the efficient transfer of large quantities of data and has facilitated another supply chain methodology that Arrow has successfully implemented with a large number of customers. The customer's MRP forecast is automatically uploaded to our business system and passes through to our own purchase orders on component manufacturers. This frequently proves to be the most effective provisioning model, especially when coupled with sophisticated analysis tools to identify trends, spikes, and errors, making automatic decisions based on pre-defined parameters. Back to the top e-Compass “ AIMS Material Planning And Scheduling System e-Compass is a planning system that utilises the customer's MRP to drive fulfillment. It is a means of measurement for trends and accuracy of the MRP. Back to the top How e-Compass Works ‘ The customer's MRP is sent from the customer to the Arrow system. ‘ This data is then fed into e-Compass. ‘ e-Compass evaluates the MRP data. Then, based on parameters entered for that customer, feeds information into AIMS, where planned orders are automatically created. e-Compass then generates reports to allow the internal sales contact to monitor any peaks and troughs within the data. Back to the top Localised Inventory Programs Arrow is the acknowledged worldwide market leader in partnering with customers to develop manned, unmanned, and hub stores of all kinds. This can range from "consignment stock," whereby Arrow's own stock is held at the customer's site, with ownership transferring when the product is consumed, to a fully-serviced and manned in-plant store where Arrow completely manages the supply chain and materials management functions on behalf of a customer. Back to the top |
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