Tenth regional office provides local support to SMEs
Arrow Electronics has broken double figures with the opening of its newest Regional Business Centre (RBC). The Southampton RBC, which serves Small-to-Medium sized Enterprises (SMEs) in Hampshire, Dorset, West Sussex and the Isle of Wight, is Arrow’s tenth regional office in the UK and Ireland.
Paul Chaplin, the Regional Business Manager responsible for the new office, explained how Arrow has been responding to the requirements of its customers: “We have found that our SME customers value personal contact very highly and enjoy the familiarity they get with a local team. Dealing with an Arrow Regional Business Centre they discover that this involves no compromise – they are still able to access the logistical capabilities and extensive stock profile of a global, multi-billion dollar organisation.”
RBC Manager Paul Chaplin (3rd from left) and Arrow's Regional Business Director, Simon Groat (2nd from right) with the Southampton RBC Team at the Office Opening.
The Southampton facility is a self-contained business, staffed by a team of six who coordinate the many links with Arrow’s UK personnel, ensuring that SME customers have access to Arrow’s full range of product, technical, commercial and supply chain solutions.
In addition to a linecard of products from over 180 suppliers, ‘big company’ benefits include early notifications of forthcoming product obsolescence, technical design-in and manufacturing support, implementation of credit terms, inventory management, holding of buffer stock, expert advice on lead-free manufacture and impartial product comparisons.
“The positive reception we have received to each RBC opening confirms that Arrow’s combination of local support and global services is what UK SMEs need to sustain their businesses effectively today,” said Regional Business Director, Simon Groat.
In addition to Southampton, Arrow regional offices can now be found in Bedford, Bristol, Crawley, Dublin, Glasgow (Bellshill), Harlow, Leicester, Manchester and Reading. The Southampton RBC can be contacted on 023 8076 5840.
Arrow Electronics, Inc is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions.